Before we meet

    Your first visit

    It is natural to have questions before the first meeting. Here are a few pointers on how we begin and what you can prepare, at your family's pace.

    What happens at the first meeting?

    1. We start with your concerns

      We talk about your child, everyday life and the situations for which you are seeking support. We are interested in both the challenges and the things that are going well, including your family's strengths.

    2. We get to know each other

      Depending on age and the service requested, the meeting may involve conversation, play or observation. The specialist discusses whether further meetings or assessment tools would be useful.

    3. We discuss what comes next

      There is time for your questions. We discuss any further information needed and possible directions for support. Recommendations take shape as we learn more together.

    What you can prepare

    A few notes can make the conversation easier. You do not need to have all the answers already.

    • Two or three examples of situations that concern you: when they happen and how they unfold.
    • Your questions and what you would like to understand better after the meeting.
    • Information about previous assessments or recommendations, if any. When arranging the appointment, we will clarify which documents are useful and what you need to bring.

    How to explain the meeting to your child

    You can use a simple, age-appropriate explanation. For example:

    We are going to meet someone we can talk to about what feels easy and what feels harder. We can ask questions and find out together how they can help.

    If you are unsure how to start the conversation, mention it when arranging the appointment. We can discuss wording that fits your situation.

    Questions before your visit

    Who attends: the parent, the child or both?

    This depends on the child's age, the service and the purpose of the meeting. We agree on this when arranging the appointment, so you know in advance who is invited.

    How long is the first meeting?

    The duration depends on the service and the type of assessment. We clarify it before the appointment. A more detailed assessment may involve several meetings.

    Will tests be used at the first visit?

    The first meeting starts with getting to know each other and understanding the situation. The specialist decides whether assessment tools would be useful and which ones; there is no single set of tests for every child.

    Do I need to know which service to choose?

    No. You can briefly explain your concerns and we will discuss the first step with you. You do not need to choose a therapy or test on your own.

    Can we start with an online consultation?

    Online consultations are also an option. We first discuss your enquiry and what can be done remotely, depending on your family's needs and the appropriate service.

    Read more frequently asked questions